Help & Support
Support Center
We're here to help. Reach our team via WhatsApp, email, or browse our FAQs below.
📦 How to Place an Order
1
Enquire
Contact us via WhatsApp or email with your product requirements.
2
Get Quote
We provide a competitive price quote based on quantity and destination.
3
Confirm Order
Agree on terms, packaging, and delivery schedule.
4
Shipment
Your fresh produce is packed and shipped to your destination.
❓ Frequently Asked Questions
Which countries do you export to? ▼
Operating from Riyadh, Saudi Arabia, we export to all over the GCC countries, regional Middle Eastern areas, and major international Asian markets. We are continuously expanding our logistics network. Contact us to check shipping availability for your specific country.
What products do you supply? ▼
We supply premium fresh fruits including Mangoes, Citrus, Grapes, Apples, and fresh vegetables including Tomatoes, Onions, Potatoes, and all types of Green Vegetables.
What is the minimum order quantity (MOQ)? ▼
We cater to both wholesale and bulk export orders. Minimum order quantities vary by product. Please contact our team via WhatsApp or email to discuss your specific requirements.
How is the produce packaged? ▼
All produce is packed using eco-friendly, food-grade sustainable packaging that maintains freshness during transit. Custom packaging options are available for bulk B2B orders.
What are your payment terms? ▼
We accept bank transfers (TT), L/C (Letter of Credit), and other standard trade payment methods. Payment terms are discussed and agreed upon before order confirmation.
How do I track my shipment? ▼
Once your order is dispatched, we provide all shipment tracking details including courier tracking numbers and estimated delivery dates. You can also reach out to us on WhatsApp for real-time updates.